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The Field File.
Tool review / sheetThe Field File — GorillaDesk
Verified JUN 2026
Re-verify dueDEC 2026
Mentions52
Drawn byCommunity
Index/Tools/GorillaDesk
Tool spec file · scored on four axes, never averaged

GorillaDesk

Vendor · GorillaDesk

A community-scored read on GorillaDesk across the four axes that decide whether FSM software survives contact with a real crew. The verdict for your shop size leads — every figure that backs it traces to a logged operator source.

Community-ScoredVerified JUN 202652 mentions aggregated
Axis scorecard · /10
CoverageCOV
7
Migration painMIG
8
Pricing honestyPRC
8
Field usabilityFLD
7
01

Verdict — by crew size

Never one global recommendation

Pick your shop. The verdict is segmented by crew size — never one global recommendation. This is the answer first; the axis scores and the evidence that back it follow below.

Read your crew sizeTap to highlight yours
All four verdicts · always on file
Solo · 1
Solo · 1: Purpose-built fit: GorillaDesk at $49/month covers scheduling, invoicing, routing, mobile app, and chemical tracking for a solo pest control, lawn care, or pool tech — the most complete FSM option at this price point for recurring-service trades.
Crew · 2–5
Crew · 2–5: Strong fit for recurring-service trades (pest/lawn/pool): the Pro plan ($99/route) adds route optimization, GPS, and customer portal; multiple 2-5 tech operators report it handles their full workflow without major gaps. HVAC or plumbing crews should look elsewhere.
Crew · 5–20
Crew · 5–20: Workable but watch the ceiling: GorillaDesk handles this tier via the Growth plan with multi-branch support, but multiple reviewers and independent sites put the comfortable ceiling at 10-15 techs; reporting and customization gaps become painful above that. Plan for a migration evaluation at ~15 techs.
Crew · 20+
Crew · 20+: Not recommended: GorillaDesk is explicitly not designed for this tier. Hard niche ceiling (pest/lawn/pool only), no flat-rate pricebook, limited advanced reporting, and operator testimony of "hitting walls" after two years at growth-stage. PestPac or ServiceTitan are the cited upgrade paths.
Score first · links second

This verdict was set before any link.

Scores are set before any affiliate link is added. A tool with no affiliate program that scores higher still ranks higher. The score is the score — the verdict above did not move for a payout.

DISCLOSURE

If you sign up to GorillaDesk through a link on this page we may earn a commission. That arrangement is added after the scores are locked, and it can never change a score.

02

Axis scores

COV · MIG · PRC · FLD

Four axes, each scored on its own evidence. The mention count and source mix next to every score tell you how much community weight stands behind it — read the evidence as carefully as the number. Each bar marks 0 / 5 / 10.

COV
Coverage

Completeness across real FSM jobs — scheduling, dispatch, invoicing.

7/10Mixed
0510
Community-Scored18 mentions · "capterra:14, play_store:2, app_store:1, fieldserviceguide:1"
MIG
Migration pain

Pain of switching onto it. Lower pain scores higher.

8/10Strong
0510
Community-Scored10 mentions · "capterra:7, app_store:2, tooleduppro:1"
PRC
Pricing honesty

Predictable pricing versus surprise fees.

8/10Strong
0510
Community-Scored10 mentions · "capterra:5, gorilladesk_pricing_page:1, app_store:1, play_store:1, softwareconnect:1, getapp:1"
FLD
Field usability

Usable in the field, on a phone, by a tech.

7/10Mixed
0510
Community-Scored14 mentions · "capterra:6, play_store:3, app_store:2, fieldcamp:1, pooldial:1, fieldserviceguide:1"

An axis under 8 independent data points is never scored. We show the gap rather than guess across it.

03

Evidence provenance

Where the evidence came from
Total evidence
52 independent mentions
Evidence tier
Community-Scored
Last verified
JUN 2026 · re-verify DEC 2026
Source breakdown
"capterra
32
play_store
6
app_store
6
fieldserviceguide
2
tooleduppro
1
gorilladesk_pricing_page
1
softwareconnect
1
getapp
1
fieldcamp
1
pooldial
1
See GorillaDesk pricingAffiliate links, when present, are added after the score is locked. They never change a score.